The industry's first $10M data resiliency guarantee (From Druva)
Druva's new data resiliency guarantee covers more than any other guarantee in the data protection/data resilience segment. It also was written with no silly exclusions (like some other guarantees) that are simply there to keep from having to pay anyone. It requires only a certain service level and that the customer follows Druva's best practices. It protects against the five areas of risk, including cyber, human, application, operational, and environmental. It includes SLAs for uptime, backup success, restore success, immutability, and confidentiality. This week we have Stephen Manley, Druva's CTO, to tell us about this new guarantee. Check out the new guarantee here: https://www.druva.com/resilience-guarantee/
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Hi, and welcome to Backup Central's
W. Curtis Preston:Restore it All all podcast.
W. Curtis Preston:I'm your host W.
W. Curtis Preston:Curtis Preston, AKA Mr.
W. Curtis Preston:Backup and I have with me, my wireless access point
W. Curtis Preston:consultant, Prasanna Malaiyandi.
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Prasanna Malaiyandi:I'm good Curtis.
Prasanna Malaiyandi:Although, um, I don't know if you should take my advice on wireless
Prasanna Malaiyandi:access points since I'm struggling a little with the stuff in my house now.
Prasanna Malaiyandi:I blame it on you.
W. Curtis Preston:you just bought like the expensive one, And
Prasanna Malaiyandi:now comes the things like where you buy the expensive one,
Prasanna Malaiyandi:but now you gotta fine tune it to work.
Prasanna Malaiyandi:It's not one of those things where
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Prasanna Malaiyandi:know, but that's what I'm going through right now.
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W. Curtis Preston:my internet provider and that the, the box that provides the internet is it's.
W. Curtis Preston:I went with the Verizon.
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Prasanna Malaiyandi:thinks wifi is so easy, but if you scan your
W. Curtis Preston:
Speaker:yeah, everyone is wrong.
Prasanna Malaiyandi:well, if you look at like how many wifi access points
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Prasanna Malaiyandi:Oh, speaking of which, remember we had that episode.
Prasanna Malaiyandi:Why is my wifi down?
W. Curtis Preston:We did.
W. Curtis Preston:We did what?
Prasanna Malaiyandi:That's when we had our mystery guest, I think that was
Prasanna Malaiyandi:like one of our very, very first ones.
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W. Curtis Preston:Yeah.
W. Curtis Preston:All I know is it's been annoying.
W. Curtis Preston:And so now I'm on, I'm hardwired on my laptop because
Prasanna Malaiyandi:That's how everything should be.
Prasanna Malaiyandi:Everyone's like, oh, everything's gonna be wifi that it's like, oh yeah.
Prasanna Malaiyandi:Now we're just gonna hardwire everything because it's more accurate.
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W. Curtis Preston:my most mission critical app, uh, in the house is wifi
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Prasanna Malaiyandi:Uh, streaming.
W. Curtis Preston:Yeah, the streaming is wifi only, so, uh, anyway, well
W. Curtis Preston:enough complaining about my problems.
W. Curtis Preston:Our guest today is, uh, a repeat offender and he's been an it
W. Curtis Preston:about as long as I have just mostly on the, on the vendor side.
W. Curtis Preston:Whereas I spent my time all the way on the other side and, um, He is Druva's CTO.
W. Curtis Preston:Welcome to the podcast, Stephen Manley.
Stephen Manley:Good to be here.
Stephen Manley:I have no idea why you invited me Curtis, but, uh, I think the important
Stephen Manley:thing is between what I've learned about wifi and ideally hoping to
Stephen Manley:get 6 cents back from, uh, from my taxes.
Stephen Manley:This should be productive.
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W. Curtis Preston:It should be good.
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W. Curtis Preston:we'll be talking primarily about Druva.
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W. Curtis Preston:here.
W. Curtis Preston:And, uh, but it's been a, it's been a big week for Druva.
W. Curtis Preston:Stephen actually it's been a big month because it wasn't that long ago that
W. Curtis Preston:we had the security release, Right.
W. Curtis Preston:Like it all blurs together.
W. Curtis Preston:After a while
Stephen Manley:Yeah.
Stephen Manley:I mean, if we, if we, if you, if you view month as 30 consecutive days, as
Stephen Manley:opposed to, you know, the arbitrary, you know, calendars, cuz you know, it is
W. Curtis Preston:Right, right,
Stephen Manley:then.
Stephen Manley:Yeah.
Stephen Manley:It's true.
Stephen Manley:If, if you're counting three days into
Stephen Manley:August, I feel like you're probably overreacting.
W. Curtis Preston:Yeah.
W. Curtis Preston:Let's first talk about the security release and, you know, it's interesting
W. Curtis Preston:the way we do things, right?
W. Curtis Preston:Because we, we come out the way we do development.
W. Curtis Preston:We come out with lots of little features, uh, you know, we release
W. Curtis Preston:them one at a time, uh, via that agile development process.
W. Curtis Preston:You would know that more than I would.
W. Curtis Preston:Uh, and then we.
W. Curtis Preston:Batch them together into what we call a release and we had
W. Curtis Preston:the, the security release.
W. Curtis Preston:And how, how would you summarize that
Prasanna Malaiyandi:Real briefly, before you talk about security
Prasanna Malaiyandi:release, can you briefly give a description of what Druva is for some
Prasanna Malaiyandi:of our listeners who may not have
Prasanna Malaiyandi:heard
W. Curtis Preston:a good point.
Prasanna Malaiyandi:about our podcast before or the company?
Stephen Manley:Sure.
Stephen Manley:I I'm happy to do that.
Stephen Manley:Uh, so, so Druva is a data protection as a service company.
Stephen Manley:So if you've got laptops, desktops, data center, applications,
Stephen Manley:cloud native applications, SaaS applications, like Microsoft 365
Stephen Manley:Google workspace, Salesforce.
Stephen Manley:And you wanna have that data protected for you.
Stephen Manley:So you're not managing boxes, you're not managing processes.
Stephen Manley:You're not managing, you know, capacity planning.
Stephen Manley:And it just all happens for you.
Stephen Manley:That's Druva.
Stephen Manley:Then on the backend, we're storing the data.
Stephen Manley:We're archiving the data we're doing Dr.
Stephen Manley:For you.
Stephen Manley:We're doing ransomware protection.
Stephen Manley:You know, we're doing compliance governance.
Stephen Manley:We're giving you insights into the data.
Stephen Manley:And again, the main point behind all this is, we do all the work for you because.
Stephen Manley:I have yet to meet a person who says I'd love to spend more time
Stephen Manley:working on my backup environment.
Prasanna Malaiyandi:Curtis.
Prasanna Malaiyandi:Yeah,
W. Curtis Preston:Yeah, that to me.
W. Curtis Preston:Although, although, although I will say I much prefer doing restores.
W. Curtis Preston:Oh, oh.
Stephen Manley:used the working
Stephen Manley:like spending time with the backup
Stephen Manley:environment, but the working
Stephen Manley:part.
W. Curtis Preston:Yeah, I, I will agree.
W. Curtis Preston:I mean, I mean, one thing, you know, I've been in backups for, in not
W. Curtis Preston:too many months, it'll be 30 years.
W. Curtis Preston:And one thing that's never changed is that nobody wants to be the backup person.
W. Curtis Preston:Right.
W. Curtis Preston:Um, it, it that's literally.
W. Curtis Preston:I mean, that's how I got my job right back in, uh, January of, of, of 1993.
W. Curtis Preston:Right.
W. Curtis Preston:Um, that, that this guy didn't wanna be the backup person.
W. Curtis Preston:And so he gave it to me cuz he wanted to move on to be a, a real SIS admin.
W. Curtis Preston:Right.
W. Curtis Preston:Uh, so yeah, so, and that's but the thing is it's wouldn't you
W. Curtis Preston:agree, Stephen, that it's moved.
W. Curtis Preston:To the front though, like backups have gone from this sort of back
W. Curtis Preston:of the room, back of the shelf, uh, thing it's moved to the front because
W. Curtis Preston:of what's happened with ransomware.
W. Curtis Preston:What,
Stephen Manley:All three of us on this podcast might actually have all
Stephen Manley:started as our first jobs as, as be, I know mine was, was like yours, Curtis.
Stephen Manley:There was somebody at NetApp who had worked on the backup stuff.
Stephen Manley:Uh, and it wasn't actually working, but he was far more senior to me.
Stephen Manley:I was the new college grad and like, Hey, you could go fix this person's work.
Stephen Manley:Uh, because they don't wanna do it.
Stephen Manley:Um, and I think Prasanna, you came in kind of the same way on
Stephen Manley:some data protection stuff too.
Stephen Manley:Right.
Stephen Manley:So, so, so I think the shift is that we went from, oh, you're doing this
Stephen Manley:because no one really wants to do it.
Stephen Manley:No one cares to now it's, it's so scary and complicated and
Stephen Manley:there's so much writing on it.
Stephen Manley:You almost don't want to do it because it's all, there's all the
Stephen Manley:downside and the upside's not great.
Stephen Manley:So because it's it's front and center because it's so
Stephen Manley:hard, you, see a lot of people going, Ooh, I don't do I really can't.
Stephen Manley:We make that someone else's problem.
W. Curtis Preston:Are you, are you saying it's the third rail in the data center?
Stephen Manley:It, it's getting awfully close to that.
Stephen Manley:I, I probably, there's probably something in networking.
Stephen Manley:That's probably worse at this point that, that P you know, cuz everyone always goes,
Stephen Manley:oh my God, the, you know, wifi maybe.
Stephen Manley:Uh, but, uh, but yeah.
Prasanna Malaiyandi:Well, well, and I think some of it also comes down
Prasanna Malaiyandi:to it's a little bit about risk management, right?
Prasanna Malaiyandi:Anytime you're there in an environment trying to reduce risk, right.
Prasanna Malaiyandi:It's not the same way as like increasing revenue or productivity or other aspects.
Prasanna Malaiyandi:And so you kind of have that stigma associated with it as well.
W. Curtis Preston:Well,
Stephen Manley:if you get it right, everyone says, you know,
Stephen Manley:yeah, that's what we paid you for.
Stephen Manley:If you get it wrong,
Stephen Manley:you're fired.
W. Curtis Preston:right.
W. Curtis Preston:right.
W. Curtis Preston:No, you're, you're either invisible or you're fired.
W. Curtis Preston:right,
W. Curtis Preston:No one's ever heard your name or everyone knows your name
W. Curtis Preston:and neither of those are good.
W. Curtis Preston:right.
W. Curtis Preston:And, and the thing is what, what, I guess what I was alluding to before is that.
W. Curtis Preston:Backups used to be this thing sort of in the back of the data center.
W. Curtis Preston:And, and you didn't have to worry about the security of the backups itself.
W. Curtis Preston:Right.
W. Curtis Preston:But now we know that ransomware groups are specifically targeting
W. Curtis Preston:backups and they're, they're taking the backups out first because they
W. Curtis Preston:know if they can do that, they can make a much stronger argument to, to
W. Curtis Preston:get the victim to pay the ransom.
Stephen Manley:Yeah.
Stephen Manley:Uh, that's a really good point.
Stephen Manley:And I think that's one of the challenges that we see in backup
Stephen Manley:teams today is it used to be the sort of thing that they just had to do.
Stephen Manley:And again, it was, it was that, you know, the group that worked in
Stephen Manley:the basement, no one talked to 'em you, you just got your job done.
Stephen Manley:You put the tapes on the truck and, and then, you know, you, you either went
Stephen Manley:home or you slept in the basement one or the other, um, Where, whereas today the
Stephen Manley:backup admin has to work with the security team because are my backup secure.
Stephen Manley:And when ransomware attack happens, you're part of the process to,
Stephen Manley:to do forensics and recover.
Stephen Manley:You've gotta work with the application teams, cuz I
Stephen Manley:don't wanna just recover data.
Stephen Manley:I wanna recover apps.
Stephen Manley:I've gotta work with the cloud team.
Stephen Manley:It's got tentacles everywhere.
Stephen Manley:It's a complicated, hard job that, that isn't just about tech anymore.
Stephen Manley:It is.
Stephen Manley:It's a lot
Stephen Manley:about connecting with different people.
Prasanna Malaiyandi:So I know you talked about Druva being backup,
Prasanna Malaiyandi:compliance, everything else.
Prasanna Malaiyandi:And now you're talking about ransomware and having the backup
Prasanna Malaiyandi:team, working with the security team and the application team.
Prasanna Malaiyandi:So what is this new security release that Druva just announced?
Stephen Manley:In my mind, it's really, it it's three things, you know, there
Stephen Manley:there's a lot of parts to it, but when you break down a, a recovery from a
Stephen Manley:ransomware, the first part is always, I need to make sure my backups are
Stephen Manley:there and they're recoverable because that's, that's, that's the basic.
Stephen Manley:And so in this release, we, we added the data lock option, which really
Stephen Manley:gives you that, you know, this backup can't be deleted no matter what happens.
Stephen Manley:And so you know that your backup's gonna be there.
Stephen Manley:Then the second part is you wanna be able to, detect and minimize
Stephen Manley:the possible damage of a ransomware attack, cuz no matter how good your
Stephen Manley:defenses are, someone somewhere is gonna click on a phishing email and
Stephen Manley:you're gonna get hit with ransomware.
Stephen Manley:And so, you know, our security posture really helps you understand, you know,
Stephen Manley:how can you bring your environment up to best practices so that you, you you'll
Stephen Manley:have minimal impact from, from being hit.
Stephen Manley:And, and then, and then the last part is, is, is that detection piece.
Stephen Manley:So looking at the observability saying we're tracking what's happening, not
Stephen Manley:just from a data change, but also, uh, unusual administrator behavior,
Stephen Manley:unusual settings, you know, all the things that could highlight
Stephen Manley:that someone has gotten into your environment that is doing something bad.
Stephen Manley:Uh, so, so that you can stop it and start that forensics and recovery
Stephen Manley:process as soon as possible.
Stephen Manley:So your business is up and running.
Stephen Manley:So, so it's really those three chunks that, that we focused on in this release.
Prasanna Malaiyandi:Gotcha.
Prasanna Malaiyandi:And going back to sort of Druva as that managed service, I'm assuming
Prasanna Malaiyandi:in some large companies, right.
Prasanna Malaiyandi:They probably are doing this in some sort of manual way where they're standing up
Prasanna Malaiyandi:sort of SEIMs analyzing data if possible.
Prasanna Malaiyandi:At least looking at the admin actions.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:But going back to what you were talking about, like Druva helped
Prasanna Malaiyandi:you sort of simplify that And gives it all to you as kind of a service.
Prasanna Malaiyandi:So you don't need that person.
Prasanna Malaiyandi:Who's an expert at that.
Stephen Manley:Exactly.
Stephen Manley:And then, and then for those larger companies, we will then feed the, the,
Stephen Manley:the alerts and the things that we're figuring out into their SEIM, so they
Stephen Manley:can make it part of an even larger rule set because unusual things happening
Stephen Manley:in your backup environment, combined with other, you know, sort of other
Stephen Manley:triggers may, may give you that, that sort of certainty that yes, I am under a
Stephen Manley:ransomware attack.
Stephen Manley:It's time to pull the big red lever and, and get the company
Stephen Manley:in, into ransomware recovery.
W. Curtis Preston:Now, uh, just curious, uh, although,
W. Curtis Preston:you know, I know the answer to this question, but you're
W. Curtis Preston:on the hot seat today, buddy.
W. Curtis Preston:So you, you mentioned about this data lock feature and that sounds good, but
W. Curtis Preston:didn't you already previously talk about.
W. Curtis Preston:That backups couldn't be deleted.
W. Curtis Preston:So how is this different than what you already had?
Stephen Manley:Yeah.
Stephen Manley:Some, someone, I, uh, someone I know well talks about immutability as being,
Stephen Manley:you know, a bit of a, a, you know, a continuum, a sliding window, if you will.
Stephen Manley:And
Stephen Manley:so if you think about though slightly overpaid, but anyway, the, the,
Stephen Manley:the, the way to think about it is.
Stephen Manley:You know, Druva for the longest time has basically said, look,
Stephen Manley:here's what we're doing is your backups are already off-site.
Stephen Manley:In the cloud under separate account control, because again, SaaS service
Stephen Manley:Druva's in control your backups.
Stephen Manley:Um, the data is de-duplicate compressed, encrypted, sharded, uh, in object storage.
Stephen Manley:So it's largely inert in like a big jigsaw puzzle that no one can do anything with.
Stephen Manley:Anyway, until Druva puts it back together, you know, in conjunction
Stephen Manley:with, with the customer's requests, , in an environment that doesn't really
Stephen Manley:have persistent compute running.
Stephen Manley:So there's not even a place for ransomware to, to sort of launch
Stephen Manley:attacks against your backups.
Stephen Manley:So your backups were already, you know, unmodifiable,
Stephen Manley:inaccessible to the ransomware.
Stephen Manley:Um, but what we did find is that, uh, again, the, the
Stephen Manley:ransomware attacks get smart.
Stephen Manley:So they weren't just going after the backup server anymore, they were trying to
Stephen Manley:social engineer to get to complete control of our, our customer's environment.
Stephen Manley:So, you know, passwords access the whole deal.
Stephen Manley:In which case, now the ransomware starts to look like an insider
Stephen Manley:threat because they literally have control of your environment.
Stephen Manley:And so.
Stephen Manley:Those insiders are smart.
Stephen Manley:They start to go, well, what if I just delete all the backups?
Stephen Manley:I don't have to, to get into the Druva cloud.
Stephen Manley:If I simply make it look like the administrator's trying to delete all
Stephen Manley:the backups or set the retention to one hour or stop scheduling backups
Stephen Manley:or any of those sorts of things.
Stephen Manley:And so the immutability was all about, look, even if someone, you know,
Stephen Manley:becomes Curtis the administrator, they can't delete those backups.
Stephen Manley:Now we already had protections in place that, you know, if they became
Stephen Manley:you, Curtis, you know, we'd be able to recover those backups for another week.
Stephen Manley:And, and we would again be detecting the unusual patterns, but this just
Stephen Manley:gives you that extra degree of, of belt suspenders and something else that would
Stephen Manley:hold up your pants that I can't think of.
Stephen Manley:Right.
Stephen Manley:Anti-gravity
Prasanna Malaiyandi:so having worked in the storage industry, Stephen, right.
Prasanna Malaiyandi:A lot of people have very specific definition of what immutability means.
Prasanna Malaiyandi:Typically it's just at a storage layer.
Prasanna Malaiyandi:It looks like what Druva's offering is you're protecting customers by giving
Prasanna Malaiyandi:them that same guarantee that their backups aren't going away, which is
Prasanna Malaiyandi:what the storage immutability gives.
Prasanna Malaiyandi:But you're doing it at sort of from an admin perspective and protecting
Prasanna Malaiyandi:the front end as well because normal storage immutability wouldn't prevent
Prasanna Malaiyandi:someone from stopping your scheduled backups from happening or other aspects.
W. Curtis Preston:right.
W. Curtis Preston:Cuz it's immutability for, for all aspects of the Druva environment, not
W. Curtis Preston:just your backups.
W. Curtis Preston:We could have used object lock, right?
W. Curtis Preston:Because we use S3, we could have used object lock, which means
W. Curtis Preston:that when a backup is made, a customer's backup is locked by
W. Curtis Preston:AWS and nothing can ever be done.
W. Curtis Preston:You know, there's no way to get out of that.
W. Curtis Preston:That does occasionally create, um, Uh, compliance issues where customers
W. Curtis Preston:comes and says, you know what?
W. Curtis Preston:I know I told you that I didn't want to be able to delete any of my backups.
W. Curtis Preston:There's this thing that we back up that we really need to get rid of
W. Curtis Preston:all evidence of et cetera, et cetera.
W. Curtis Preston:Cetera, we do have a process that it's not through the UI.
W. Curtis Preston:You have to contact support.
W. Curtis Preston:There's lots of legal stuff going back and forth to make sure that
W. Curtis Preston:we're talking with the right entity.
W. Curtis Preston:Uh, we are able to selectively allow you to go in and delete that.
W. Curtis Preston:You wouldn't be able to do that if we had used object lock.
W. Curtis Preston:I wanted to discuss that because I, I really saw that as we needed to come out
W. Curtis Preston:with those features in order to do the thing that we just announced, uh, we're
W. Curtis Preston:actually recording this on the day that.
W. Curtis Preston:That the, this thing was announced and this'll, this'll go live, um, next week.
W. Curtis Preston:But, um, talk to me, Stephen, about the, you know, the thing
W. Curtis Preston:that was announced today.
Stephen Manley:Yeah.
Stephen Manley:So today Druva announced its $10 million data resiliency guarantee and.
Stephen Manley:You know, you hear that term.
Stephen Manley:And, and the first thing I wanna do is just, just tease apart.
Stephen Manley:What are the two things in this that, that make it make it special?
Stephen Manley:Because there have been guarantees in our, in our part of the industry before.
Stephen Manley:Uh, and so the first part that I think everyone's gonna be able to get
Stephen Manley:pretty quickly is that's 10 million, which is twice as much as 5 million,
Stephen Manley:which was the highest guarantee.
Stephen Manley:So double the size, right?
Stephen Manley:So let's get that one out of the way.
Stephen Manley:That's the easy one.
Stephen Manley:The main purpose though behind it, isn't so much at all.
Stephen Manley:We, we put in twice as much for twice as confident though.
Stephen Manley:It's true.
Stephen Manley:Uh, the main purpose was the fact that the guarantee covers a lot more.
Stephen Manley:Because, you know, we've gotten so focused on ransomware.
Stephen Manley:Look, ransomware is a huge deal, but you know, if you look at the set of Druva
Stephen Manley:restores and, and people restoring Dr.
Stephen Manley:Data from Druva.
Stephen Manley:Basically 24 by seven, right?
Stephen Manley:Given we've got thousands of customers globally, most of those restores are
Stephen Manley:not because of ransomware attacks.
Stephen Manley:They're because of, you know, natural disasters or system failures or
Stephen Manley:users do something or applications fail, or administrators configure all
Stephen Manley:those sorts of things still go wrong.
Stephen Manley:And so the whole point in the guarantee was five SLAs.
Stephen Manley:And it all started with reliability.
Stephen Manley:You know, anytime we talk about recovery and, and, and Curtis loves
Stephen Manley:recovery, but it, you know, to be able to recover, you need a good backup.
Stephen Manley:And so this is where we said, you know, we're gonna, we're gonna
Stephen Manley:guarantee 99% successful backups.
Stephen Manley:Um, then, you know, the, the next thing is all right, so now
Stephen Manley:that, that data's been backed up.
Stephen Manley:All right.
Stephen Manley:Let's make sure that it can't be hit by, by ransomware either, uh,
Stephen Manley:exfiltrating the data or breaking confidentiality or deleting the backup.
Stephen Manley:So a hundred percent guarantee that if you do a backup successfully, You
Stephen Manley:know, you'll be able to restore that backup, um, regardless of ransomware
Stephen Manley:attack, uh, as well as you know, that data's never gonna get compromised and
Stephen Manley:spread, then you get to, to the next piece, which is, but of course, I might
Stephen Manley:need to restore this 10 years from now.
Stephen Manley:That's not a ransomware attack.
Stephen Manley:That's, Prasanna's probably getting sued for some reason, and we need that
Stephen Manley:data back to prove that in fact, he came up with that IP or, you know,
Stephen Manley:whatever that is, that that happens.
Stephen Manley:Uh, and so, so, so now it's the we're going to be able to, to, you know,
Stephen Manley:that that durability of data, the five, nine S is gonna be recoverable.
Stephen Manley:And then the last part is, look, if this is a service.
Stephen Manley:Better be up and running because if I need to get something outta
Stephen Manley:my service and I get the, you know, the spinning circle that says
Stephen Manley:it's not running, that's super bad.
Stephen Manley:So we have the 99.5% availability, uh, guarantee as well.
Stephen Manley:So we wanted to make sure people knew we're guaranteeing their end to end data
Stephen Manley:protection, not just like one little piece in saying, and the rest is all up to you.
Stephen Manley:Good luck.
Stephen Manley:Uh, but that, again, as a service, we're covering the whole thing.
Prasanna Malaiyandi:I like the five points.
Prasanna Malaiyandi:I like that.
Prasanna Malaiyandi:It's very simple.
Prasanna Malaiyandi:And you articulated it really well.
Prasanna Malaiyandi:Um, one question I had is why was like the percentage for backups at 99.
Prasanna Malaiyandi:I think you said 99%, right.
Prasanna Malaiyandi:And not a hun.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:And not a hundred percent successful backups.
Prasanna Malaiyandi:why
Prasanna Malaiyandi:why that 1%.
Stephen Manley:And the reality is I think anybody who's, who's been in the
Stephen Manley:industry for, for a long time knows.
Stephen Manley:Yeah, backups fail for reasons that, that, you know, the Druva cloud can be up and,
Stephen Manley:and everything's going well, but your server goes down, your network goes down,
Stephen Manley:um, you know, your system is overloaded.
Stephen Manley:Uh, you know, because we do endpoint backups, you know,
Stephen Manley:someone shuts off their laptop.
Stephen Manley:It's really hard to get a backup of a system that's shut down.
Stephen Manley:Yeah.
Stephen Manley:So, so, so, so the, the reality is, as you know, We'd love to get to a hundred
Stephen Manley:percent, but we do live in the real world.
Stephen Manley:And in the real world, there are external factors that can cause backups to fail.
Stephen Manley:And, and so we went through our numbers and said, this is, this
Stephen Manley:is a, a credible reasonable number that Druva is able to deliver.
Stephen Manley:Let's put our stamp on that.
W. Curtis Preston:I would put that next to the durability, uh,
W. Curtis Preston:guarantee, because what we're saying is 99% of the time you ask us to do
W. Curtis Preston:a backup we'll, we'll get that done.
W. Curtis Preston:Right.
W. Curtis Preston:And if that one doesn't work, we're gonna retry and, and get another
W. Curtis Preston:one and get that one successful.
W. Curtis Preston:Right.
W. Curtis Preston:But once we get that backup done and successful, we've got five nines
W. Curtis Preston:of durability that once it's backed up, we're guaranteeing that we will
W. Curtis Preston:be able to recover that backup.
Stephen Manley:We did mention we're on S three.
Stephen Manley:Um, and, and some of our metadata is stored in, in other other AWS tools.
Stephen Manley:Um, itself has certain reliability durabilits guarantees.
Stephen Manley:So again, as I look out.
Stephen Manley:10 years, 20 years, life of patient plus seven years.
Stephen Manley:Um, you know, we are potentially talking about restoring data from 50 year.
Stephen Manley:Well, obviously we don't have 50 year old data yet, but, but as,
Stephen Manley:as you know, as that time goes.
Stephen Manley:And so, so there is some room there for, you know, how do you manage
Stephen Manley:bit rot and things like that.
Prasanna Malaiyandi:so are there certain things A customer
Prasanna Malaiyandi:has to do in order to qualify?
Prasanna Malaiyandi:Like I know you mentioned okay.
Prasanna Malaiyandi:You wanna make sure that your backups are successful.
Prasanna Malaiyandi:There are certain things that are outside of your control.
Prasanna Malaiyandi:Um, are there other things A customer has to do in order
Prasanna Malaiyandi:to qualify for this guarantee?
Stephen Manley:A absolutely.
Stephen Manley:That's one of the things that is important to me about this.
Stephen Manley:And, we were talking to, to someone in the press who said, you know,
Stephen Manley:is this release really just sort of a marketing fluff thing meant to
Stephen Manley:get some attention or is this real?
Stephen Manley:And frankly, that's a really good question, because I would imagine a
Stephen Manley:lot of people who have been in this industry for a long time, right?
Stephen Manley:Whether you've seen Tommy boy or not, you know, that warranties and guarantees,
Stephen Manley:don't always mean something real.
Stephen Manley:And so some of what we wanted to do is we, we did wanna put some,
Stephen Manley:some, some teeth behind it to make sure that, you know, the, the, the
Stephen Manley:customers treat it seriously as well.
Stephen Manley:And so, uh, so some of the gates here are you do have to have the,
Stephen Manley:the, the data lock feature enabled.
Stephen Manley:You do have to, uh, you know, get the observability suite so that you can be
Stephen Manley:monitoring for the ransomware protection.
Stephen Manley:You are gonna have to go through sort of a security health check with
Stephen Manley:us to make sure that again, you're configured reasonably, right?
Stephen Manley:I mean, if, if you've got the world's worst setup, then I'm not
Stephen Manley:gonna get 99% backup reliability or the security because.
Stephen Manley:You know, you're handing out your password to, to everybody that's
Stephen Manley:posted on your, your window outside.
Stephen Manley:That's that's not gonna work for us.
Stephen Manley:So,
Prasanna Malaiyandi:And that's probably some like the best practices.
Prasanna Malaiyandi:That's probably things companies should be following already.
Prasanna Malaiyandi:And if they're not like, I know we had Curtis, we had snorkel
Prasanna Malaiyandi:42 on the podcast, right.
Prasanna Malaiyandi:Talking about, Hey, here are some basic security things.
Prasanna Malaiyandi:Even if you don't have a CISO, you should be doing.
Prasanna Malaiyandi:And a lot of 'em were very basic things that most companies can do
Prasanna Malaiyandi:and prevent a lot of ransomware attacks or other intrusions.
Stephen Manley:Yeah, well, one, one of the things that I, I talk
Stephen Manley:to our customers about a lot
Stephen Manley:is.
Stephen Manley:Because almost like Curtis's point on immutability, never being a hundred
Stephen Manley:percent, you're never gonna be a hundred percent protected from ransomware because
Stephen Manley:you do have users, you do run a business.
Stephen Manley:Security is always risk management, but the customers that I have
Stephen Manley:seen that are more successful, there's two things they do.
Stephen Manley:And this is almost that model of, you know, you drive through
Stephen Manley:a neighborhood and you see people with like the thing in their lawn
Stephen Manley:that says protected by XYZ security.
Stephen Manley:of what you're trying to do is just show external attackers that you're
Stephen Manley:probably well protected enough that there's an easier target somewhere else.
Stephen Manley:And I know it, it sounds bad because it's basically saying go
Stephen Manley:hit my neighbor instead of me.
Stephen Manley:But the reality is this is your business.
Stephen Manley:This is your livelihood.
Stephen Manley:So if you follow these best practices, there are enough easier targets out
Stephen Manley:there that most of the ransomware, you know, attackers will focus on those.
Stephen Manley:So if you do those best practices, right, and you get the basics, you know,
Stephen Manley:again, you don't have to be faster than the bear just gotta be faster than you.
Stephen Manley:Uh, that that's one.
Stephen Manley:And then, and then the second one is if you get hit and you are able to recover
Stephen Manley:quickly and not pay the ransom again, the, the odds of you getting hit with
Stephen Manley:lightning twice drop a lot, because what's the point of hitting somebody
Stephen Manley:that's already shown that they can resist.
Stephen Manley:So this is the old perfect is the enemy of the good.
Stephen Manley:Do the right things, do the basic right things, you know, do the health
Stephen Manley:check with us and the chances of you being attacked actually drop a lot.
Stephen Manley:Not because your security will be perfect, but because it'll
Stephen Manley:be better than everybody else's.
W. Curtis Preston:Yeah, I like that.
W. Curtis Preston:And by the way, I do have it on good authority that.
W. Curtis Preston:If you happen to go to eBay and you buy the signs from XYZ security company that
W. Curtis Preston:you put in front of your door that say protected by XYZ security company, but
W. Curtis Preston:you don't actually have the service.
W. Curtis Preston:Um, you will receive a call from XYZ security company that says, Hey,
W. Curtis Preston:um, we noticed you have signs out front of your house that say you're
W. Curtis Preston:protected by us, but you're not.
W. Curtis Preston:Would you like to actually have service?
W. Curtis Preston:I'm just saying on good authority that that's what will happen
Prasanna Malaiyandi:well, I, well, and here, but here's the other thing
Prasanna Malaiyandi:about that challenge with that though?
Prasanna Malaiyandi:Curtis is there have been alarm systems in the past that have had,
Prasanna Malaiyandi:vulnerabilities and actually advertising that you have XYZ system may actually
Prasanna Malaiyandi:not be the best approach because it can also help the people identify,
Prasanna Malaiyandi:Hey, that's a house I should actually.
Prasanna Malaiyandi:So it kind of goes both ways.
Prasanna Malaiyandi:So you have this guarantee in place.
Prasanna Malaiyandi:You help the customers go through, make sure everything's set up.
Prasanna Malaiyandi:What happens if or when they get hit, like, are they
Prasanna Malaiyandi:supposed to reach out to you?
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Like what does that look like?
Prasanna Malaiyandi:How do they know?
Prasanna Malaiyandi:Because I know usually you have a ransomware playbook.
Prasanna Malaiyandi:When we had Tony Mendoza from spectralogic on and they got hit with ransomware.
Prasanna Malaiyandi:He was walking us through the fact that they had no playbook.
Prasanna Malaiyandi:and so they worked with their cyber insurance company to
Prasanna Malaiyandi:sort of get things going.
Prasanna Malaiyandi:What happens for these customers?
Prasanna Malaiyandi:Like how is Druva helping them with that playbook?
Prasanna Malaiyandi:If you will.
Stephen Manley:So I'd break that into, into two questions and, and, and so
Stephen Manley:the first one is, uh, again, one of the press people called, how do I win?
Stephen Manley:Right.
Stephen Manley:So, so it's the, how do I get this payout?
Stephen Manley:And, and to your point, Uh, basically it's, it's, it's a real simple form that
Stephen Manley:if the customer feels like I've had a lot of backup failures lately, or again, you
Stephen Manley:know, I wasn't able to recover my data.
Stephen Manley:You know, it's, it's a real simple form.
Stephen Manley:They file, uh, with Druva and then obviously we, we work with them
Stephen Manley:to, to diagnose and, and job one's gonna be first, let let's get
Stephen Manley:your environment up and healthy.
Stephen Manley:And then job two is, is, you know, Let's figure out what sort
Stephen Manley:of compensation you deserve.
Stephen Manley:Uh, so, so yeah, so again, the goal here is to make it pretty easy for
Stephen Manley:them just to, to submit a claim and then, and then, and then process
Stephen Manley:that now I think the second part is if they're hit with ransomware.
Stephen Manley:Yeah.
Stephen Manley:Druva has a lot of playbooks in terms of.
Stephen Manley:This is how you respond to a ransomware attack.
Stephen Manley:Um, you know, ranging from these are your first step, you know, core.
Stephen Manley:Your backup should be quarantined to here's the logs you're gonna need for
Stephen Manley:your forensics to here's how you're gonna do sort of a sandbox recovery.
Stephen Manley:Here's how you can scan for malware.
Stephen Manley:So you're not gonna recover it.
Stephen Manley:Here's how you get a golden image of, of your data.
Stephen Manley:That, that has sort of the latest, good version of every file.
Stephen Manley:Here's how you can bring that data back into your environment
Stephen Manley:and get yourself up and running.
Stephen Manley:So, so, so we definitely wanna help them recover from ransomware, but again, if
Stephen Manley:something goes wrong, if we don't meet our SLAs, then absolutely we would make
Stephen Manley:it easy for them to file a claim so that they can, uh, quote unquote, win.
Prasanna Malaiyandi:And I think,
W. Curtis Preston:Oh, I'll, I'll put something on top of that, Stephen, cuz I
W. Curtis Preston:know one of the, you know, we we've been working on this for a little, you know,
W. Curtis Preston:for a minute as the young kids would say.
W. Curtis Preston:One of the things that we had to do was to give the customer easier.
W. Curtis Preston:Uh, an easier way to see what metrics they have.
W. Curtis Preston:Like we already had these metrics, we were monitoring the metrics, but we didn't
W. Curtis Preston:have an easy way for each customer to see what their personal metrics were.
W. Curtis Preston:Right.
W. Curtis Preston:So I know that we, we did some work in the back end, so that the customers could
W. Curtis Preston:see what their SLAs, you know, whether they're being met or not met, which would
W. Curtis Preston:be sort of the first step of, Hey, I'm at a 97% success rate on my backups.
W. Curtis Preston:Then they go to that they go to that, uh, that form
Stephen Manley:It's one of the things, obviously, you know, if people.
Stephen Manley:Don't know on this podcast Prasanna.
Stephen Manley:And I worked together for about a billion years, including at EMC.
Stephen Manley:And, and one of the nice things about being in a SaaS company is you look and
Stephen Manley:say, boy, I'd really love that statistic.
Stephen Manley:I'd love that piece of telemetry and you pop it in.
Stephen Manley:And two weeks later, you know, the, you get your, you get your update and
Stephen Manley:suddenly you're getting that telemetry.
Stephen Manley:So you can get that reporting.
Stephen Manley:You contrast that to back in the old days.
Stephen Manley:Where it was like, all right.
Stephen Manley:So we know we need this piece of data.
Stephen Manley:All right.
Stephen Manley:We're gonna get it in the next release, the next release ships in 18 months.
Stephen Manley:Okay.
Stephen Manley:So then after it releases in 18 months, it's probably about six months before
Stephen Manley:any customers really deploy it outside of like their test environments.
Stephen Manley:And then another 12, pass that before the enterprise customers
Stephen Manley:really roll it out in fury.
Stephen Manley:So if we put these numbers in today three years from now,
Stephen Manley:we'll finally start to get data.
Stephen Manley:So, so yeah, it's been nice to be able to just say, yep, you're right.
Stephen Manley:We need that stat put that stat in and now, you know, to your point,
Stephen Manley:Curtis, we can, we can, we can actually calculate and share these numbers.
Prasanna Malaiyandi:I was just recalling those days and it's like, yeah, if you
Prasanna Malaiyandi:didn't plan ahead of time for when the first release goes out of, Hey, here's
Prasanna Malaiyandi:all the telemetry and stats I need, then good luck trying to get it in.
Prasanna Malaiyandi:Anytime later.
W. Curtis Preston:yeah, it's on that huge list of why SaaS.
W. Curtis Preston:Right.
W. Curtis Preston:And, and why, when we look at these other vendors, you know, I won't name
W. Curtis Preston:any of them specifically, but other vendors that are lift and shift.
W. Curtis Preston:Right.
W. Curtis Preston:They have a traditional development model for their software.
W. Curtis Preston:That's based on a traditional delivery model.
W. Curtis Preston:And then if they have a, if they also have a SaaS based service,
W. Curtis Preston:they're basically behind even that.
W. Curtis Preston:Right.
W. Curtis Preston:I mean, maybe they're on par, I don't know, in terms of their
W. Curtis Preston:release dates, but it's essentially.
W. Curtis Preston:It's a traditional delivery model.
W. Curtis Preston:It's not features released every two weeks.
W. Curtis Preston:That's a really good, that's a really good point.
W. Curtis Preston:Uh, Stephen.
W. Curtis Preston:The other thing, Prasanna, is that when you were asking about, there
W. Curtis Preston:was a question you asked earlier, I can't remember as you can't remember
W. Curtis Preston:which one it was, but when you, you were asking about what's the, like
W. Curtis Preston:how you qualify for the guarantee.
W. Curtis Preston:One other area, when we compare our guarantee to some others, right?
W. Curtis Preston:Is that they have some odd exclusions.
W. Curtis Preston:That we do not have.
W. Curtis Preston:Our exclusions and inclusions are all, I would say common sense.
W. Curtis Preston:You need to have health checks.
W. Curtis Preston:You need to be following our best practices.
W. Curtis Preston:You need to be using the appropriate level of service that has the
W. Curtis Preston:features in it that we're counting on in order to deliver these SLAs.
W. Curtis Preston:We don't have weird things like, oh, and by the way, if you're
W. Curtis Preston:the reason you got ransomware, we're not gonna pay the guarantee.
W. Curtis Preston:Right.
W. Curtis Preston:There are other vendors that have guarantees.
W. Curtis Preston:As I make quotes in the air that, that have weird legalese exclusions
W. Curtis Preston:in them that say things that sound like if the reason you got
W. Curtis Preston:ransomware was internal negligence.
W. Curtis Preston:Um, what we're saying is like, we don't care how or why you got.
W. Curtis Preston:We're not looking for excuses to not pay a guarantee.
W. Curtis Preston:We're just wanting to make sure that we're all on the same page here.
W. Curtis Preston:Right?
W. Curtis Preston:You follow the best practices.
W. Curtis Preston:We follow the best practices, you know, you're using the right
W. Curtis Preston:level of service, et cetera.
W. Curtis Preston:Um, I, I, you know, I participated in the review of this document, uh,
W. Curtis Preston:that, you know, the, the actual legal document and we worked very hard
W. Curtis Preston:to have limited legalese nonsense.
W. Curtis Preston:I mean, it's a legal document, so there's, it's full of legalese, but I, I don't
W. Curtis Preston:recall seeing anything that, that seemed like, oh, we're, this is just there.
W. Curtis Preston:So we don't have to pay anything.
W. Curtis Preston:I don't know if Stephen, you have a comment on that.
Stephen Manley:I think you were the one that pointed out initially the, the, yeah.
Stephen Manley:If it's internal negligence, I was like, man, what ransomware attack isn't because
Stephen Manley:of internal negligence, it's always because someone clicked on an email or
Stephen Manley:a text or they went to a website they weren't supposed to, or something to that.
Stephen Manley:How else do ransomware attacks get in or, or, or someone shares a document and maybe
Stephen Manley:you should have scanned it or something.
Stephen Manley:But, so, yeah, so to me that was why I think so many people in our industry,
Stephen Manley:anytime they see one of their guarantees, their very first thought is okay, so yeah.
Stephen Manley:So what's the fine print.
Stephen Manley:How, how are you going to make sure that you never pay me?
Stephen Manley:I agree, you know, our, our goal was.
Stephen Manley:We believe in our service and something that I think you pointed out is on
Stephen Manley:most of these things, they were already part of our contract anyway, so we're
Stephen Manley:drawing attention to it, but this isn't like a whole bunch of new stuff.
Stephen Manley:We came up with to make a press release.
Stephen Manley:It's like, oh man, if other people are making noise about stuff that isn't even
Stephen Manley:that realistic, we should probably make noise about the stuff that we do, that,
Stephen Manley:that affects people on a daily basis.
W. Curtis Preston:Yeah.
W. Curtis Preston:And, and I know, I know the clause that I'm making allusion to in that other
W. Curtis Preston:company's ransomware guarantee . Um, and I know that they argued it doesn't
W. Curtis Preston:mean what we're saying that it means.
W. Curtis Preston:And I'm like, but it sure really reads that way.
W. Curtis Preston:Like, you know, I don't know if you're familiar with the the plain English
W. Curtis Preston:interpretation concept in law.
W. Curtis Preston:And it's like, so what does a, like a regular person reading
W. Curtis Preston:that What does that mean?
W. Curtis Preston:And, and it reads that, way, but, but what's worse.
W. Curtis Preston:What's worse is the language is actually, at best, ambiguous and you
W. Curtis Preston:could interpret it to mean either thing.
W. Curtis Preston:And that is not a good place to be in.
W. Curtis Preston:If you're on the, you know, the potential receiving end of a
W. Curtis Preston:guarantee, that's poorly worded.
Prasanna Malaiyandi:I think what Druva is doing and even some of the pseudo,
Prasanna Malaiyandi:so I should say guarantees in quotes.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:I think though, in the end, it's good for the end customer and the end user, right.
Prasanna Malaiyandi:Because it's actually putting focus on yes.
Prasanna Malaiyandi:There are ways to protect yourself from ransomware.
Prasanna Malaiyandi:Taking hold of your environment, right?
Prasanna Malaiyandi:Deleting all your backups, which is your last line of defense.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:And being able to detect it.
Prasanna Malaiyandi:So I think all of these things are good for the end user and I'm hoping more
Prasanna Malaiyandi:companies take Druva as sort of a guiding principle or a, uh, A thought leader in
Prasanna Malaiyandi:this space of being like, Hey, by the way, now I wanna make sure that the products
Prasanna Malaiyandi:I build are following that similar, uh, vein, because consumers should be asking
Prasanna Malaiyandi:For, the exact same sort of protections.
Prasanna Malaiyandi:If they're using a different backup product as well, being like, Hey,
Prasanna Malaiyandi:Druva's offering this guarantee, how are you protecting me from making
Prasanna Malaiyandi:sure my backups aren't deleted or being able to detect when settings
Prasanna Malaiyandi:are changed and other things.
Stephen Manley:And, and, and I think from an infrastructure's perspective,
Stephen Manley:I think it's also a signal of the shift that we've been trying to do.
Stephen Manley:And you, you and I certainly for, for 20 years is shifting
Stephen Manley:the discussion away from.
Stephen Manley:Here's a piece of technology.
Stephen Manley:Good luck with it to look you're, you're buying this to, to for some end result.
Stephen Manley:Right.
Stephen Manley:And the more that we shift towards these SLA type discussions versus
Stephen Manley:I do deduplication well, great.
Stephen Manley:You know, but, but really all I care about is that my backups are done and they're
Stephen Manley:done on time and they're recoverable and how much you're gonna charge.
Stephen Manley:Frankly, I don't care what technology you use underneath.
Stephen Manley:I just want the result.
Stephen Manley:And I think the more that the technology industry shifts towards
Stephen Manley:results away from mechanism.
Stephen Manley:I think the happier customers are gonna be.
W. Curtis Preston:that.
W. Curtis Preston:And I'm gonna take that as a super easy segue to the final topic, which we're just
W. Curtis Preston:gonna talk about for a couple of minutes.
W. Curtis Preston:And that is the fact that Druva was announced again, as a visionary in
W. Curtis Preston:Gartner's latest magic quadrant for enterprise backup and recovery solutions.
W. Curtis Preston:And also, um, you know, we are definitely pointing out that we
W. Curtis Preston:are the vendor that moved the farthest in both, both axes, right?
W. Curtis Preston:Completeness of vision and ability to execute.
W. Curtis Preston:Uh, it's difficult to move in these quadrants as you know, anybody
W. Curtis Preston:who's been in this space is aware, uh, but we moved more than any
W. Curtis Preston:other vendor on both, uh, axes.
W. Curtis Preston:And I, I think that's a pretty big, um, you know, pretty big deal.
W. Curtis Preston:Any, any thoughts on that?
Stephen Manley:I think for me, one of the things that, that, uh, you
Stephen Manley:know, We see again, last year, Gartner shifted the quadrant from data center,
Stephen Manley:backup and recovery to enterprise data protection, which was a huge shift
Stephen Manley:because it was acknowledging that data's not just in the data center anymore.
Stephen Manley:I think that what we saw this time through, you know,
Stephen Manley:why did Druva move so much?
Stephen Manley:I think part of it is, again, as, as we're growing, we're getting new
Stephen Manley:customers, we're getting larger customers.
Stephen Manley:We're getting, you know, customers with with more depth with,
Stephen Manley:with more, you know, sort of.
Stephen Manley:More more workloads and applications.
Stephen Manley:Again, I think Gartner takes a lot of phone calls from customers.
Stephen Manley:They're seeing the trend that people are shifting more to this new model
Stephen Manley:because they want the results.
Stephen Manley:Um, and, and so, so I think to, to me, you know, it's reflective of all
Stephen Manley:the hard work that we're doing in combination with the fact that I think
Stephen Manley:it, it is meeting what the market wants.
Stephen Manley:I think Gartner is, is, is recognizing, you know, what we're doing.
Stephen Manley:And, and I think where the market's going.
Prasanna Malaiyandi:Sometimes it takes time for the ship to turn.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:And it looks like now you have that validation, right.
Prasanna Malaiyandi:From a large industry leader, like Gartner.
W. Curtis Preston:mean, you know, are we disappointed we're
W. Curtis Preston:not in the leader quadrant?
W. Curtis Preston:Of course.
W. Curtis Preston:Right.
W. Curtis Preston:But you know, the thing is, And again, reminding this is an independent
W. Curtis Preston:podcast, um, you know, Gartner and a lot of, I don't think a lot of
W. Curtis Preston:people realize this, but Gartner puts a lot of weight on revenue size.
W. Curtis Preston:Right.
W. Curtis Preston:They put a lot of weight on revenue size and also.
W. Curtis Preston:How big are your biggest customers.
W. Curtis Preston:And that's what determines what, that's not the only thing obviously,
W. Curtis Preston:but that is one of the things that determines what quadrant you end up in.
W. Curtis Preston:And, um, you know, the other folks that are up there, they
W. Curtis Preston:are bigger companies than we are.
W. Curtis Preston:Much bigger in some cases.
W. Curtis Preston:Right.
W. Curtis Preston:And so they will continue to have that advantage, but we are
W. Curtis Preston:moving and we're catching up, uh, and we're moving in the right.
W. Curtis Preston:direction.
Prasanna Malaiyandi:Is there a place that Druva is offering a read out of
Prasanna Malaiyandi:the magic quadrant for our listeners or,
W. Curtis Preston:Druva.com.
Prasanna Malaiyandi:okay.
W. Curtis Preston:we'll put a link, we'll put a link in the
W. Curtis Preston:show description, but yeah.
W. Curtis Preston:Thanks for, thanks for that softball question there.
W. Curtis Preston:Uh, Prasanna, but yeah.
W. Curtis Preston:Um, yeah.
W. Curtis Preston:Yeah.
W. Curtis Preston:Druva.com and, um, anyway, well, let's, you know, um, Stephen, thanks for coming
W. Curtis Preston:on and, you know, taking the questions.
Stephen Manley:It's always fun talking to you guys.
Stephen Manley:And, uh, again, I think the important thing that everyone should walk away from
Stephen Manley:this podcast on is, you know, just like your wifi, your backups should just work.
Stephen Manley:You know, if you're spending a bunch of time tuning it,
Stephen Manley:you're probably doing it wrong.
W. Curtis Preston:Wow.
W. Curtis Preston:What do you think of that Prasanna.
Prasanna Malaiyandi:That.
Stephen Manley:don't
W. Curtis Preston:persona.
Stephen Manley:don't cry.
Stephen Manley:don't cry.
Stephen Manley:It's
Prasanna Malaiyandi:Yeah.
W. Curtis Preston:Don't
Stephen Manley:some people like to
W. Curtis Preston:cry.
W. Curtis Preston:All right.
W. Curtis Preston:Well with that, I will put an end to his madness.
W. Curtis Preston:Uh, thanks everyone for listening.
W. Curtis Preston:And, uh, you know, you're why we here and, uh, remember to subscribe
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