In this video, I share my experience in the IT department of a credit card company and how management's initiative to engage with customers transformed our perspectives. Discover the good and bad of this unique approach to customer support. #CustomerSupport #ITJourney #ManagementStrategy #BusinessInsights #CreditCardCompany #CustomerEngagement #TechSupport #EmployeeExperience #BusinessManagement #LeadershipTips
Connecting Management with Customers: My IT Journey
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